/* Orbit console. Layout: barra lateral fixa + conteúdo; builder usa a largura toda. */
:root {
  --bg: #f4f6f5;
  --superficie: #ffffff;
  --superficie-2: #f8faf9;
  --borda: #e1e7e4;
  --borda-forte: #c9d3ce;
  --texto: #14201c;
  --texto-2: #4a5a54;
  --texto-3: #7a8a84;
  --marca: #0b7a64;
  --marca-forte: #08604e;
  --marca-suave: #e3f4ef;
  --info: #2c5f93;
  --info-suave: #e5eef8;
  --ok: #157347;
  --ok-suave: #e2f3e9;
  --aviso: #9a5b0a;
  --aviso-suave: #fcf1de;
  --erro: #b42318;
  --erro-suave: #fde8e6;
  --roxo: #6941c6;
  --roxo-suave: #efeafb;
  --lateral: #0f1a17;
  --lateral-texto: #b8c7c1;
  --lateral-ativo: #1d2d28;
  --sombra: 0 1px 2px rgba(16, 32, 28, .05), 0 1px 1px rgba(16, 32, 28, .03);
  --sombra-alta: 0 12px 32px rgba(16, 32, 28, .14), 0 2px 6px rgba(16, 32, 28, .06);
  --raio: 10px;
  --raio-p: 7px;
  --fonte: "Plus Jakarta Sans", "Segoe UI", system-ui, -apple-system, sans-serif;
  --mono: "JetBrains Mono", ui-monospace, "Cascadia Mono", Consolas, monospace;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0b1210;
    --superficie: #121c19;
    --superficie-2: #16221e;
    --borda: #22322d;
    --borda-forte: #2f433c;
    --texto: #e6eeeb;
    --texto-2: #a9bab3;
    --texto-3: #7b8d86;
    --marca: #3cc4a2;
    --marca-forte: #5cd6b6;
    --marca-suave: #123a31;
    --info: #8cbaf0;
    --info-suave: #16283c;
    --ok: #5fd39a;
    --ok-suave: #11301f;
    --aviso: #f2b45c;
    --aviso-suave: #36270f;
    --erro: #ff8a7d;
    --erro-suave: #3a1714;
    --roxo: #b8a2f5;
    --roxo-suave: #261d3f;
    --lateral: #070d0b;
    --lateral-texto: #9fb0aa;
    --lateral-ativo: #15211d;
    --sombra: 0 1px 2px rgba(0, 0, 0, .3);
    --sombra-alta: 0 12px 32px rgba(0, 0, 0, .5);
    color-scheme: dark;
  }
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body { background: var(--bg); color: var(--texto); font: 14.5px/1.55 var(--fonte); -webkit-font-smoothing: antialiased; }
a { color: var(--marca); text-decoration: none; }
a:hover { text-decoration: underline; }
code, .mono { font-family: var(--mono); font-size: .88em; }
code { background: var(--superficie-2); border: 1px solid var(--borda); padding: 1px 6px; border-radius: 5px; overflow-wrap: anywhere; }
h1, h2, h3 { margin: 0; letter-spacing: -.01em; text-wrap: balance; }
h2 { font-size: 15px; font-weight: 650; }
p { margin: 0; }
.muted { color: var(--texto-3); }
.pequeno { font-size: 12px; }
.nowrap { white-space: nowrap; }
.texto-erro { color: var(--erro); }
:focus-visible { outline: 2px solid var(--marca); outline-offset: 2px; }

/* ---------- estrutura ---------- */
.app { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh; }
.lateral { position: sticky; top: 0; height: 100vh; background: var(--lateral); color: var(--lateral-texto); display: flex; flex-direction: column; padding: 18px 12px 12px; overflow-y: auto; }
.marca { display: flex; align-items: center; gap: 10px; padding: 4px 10px 18px; color: #fff; text-decoration: none !important; }
.marca-logo { width: 26px; height: 26px; border-radius: 50%; background: radial-gradient(circle at 50% 50%, #fff 0 22%, transparent 23%), conic-gradient(from 210deg, #3cc4a2, #0b7a64 55%, #3cc4a2); box-shadow: 0 0 0 3px rgba(60, 196, 162, .18); flex: none; }
.marca-nome { font-weight: 700; font-size: 17px; letter-spacing: -.02em; }
.marca-tag { font-size: 10px; text-transform: uppercase; letter-spacing: .08em; background: rgba(255, 255, 255, .08); color: #9fd8c8; padding: 2px 6px; border-radius: 5px; }
.marca.grande { justify-content: center; padding-bottom: 8px; color: var(--texto); }
.nav { display: flex; flex-direction: column; gap: 14px; flex: 1; }
.nav-titulo { font-size: 10.5px; text-transform: uppercase; letter-spacing: .09em; color: #6d817a; padding: 0 10px 6px; font-weight: 600; }
.nav-item { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: var(--raio-p); color: var(--lateral-texto); font-weight: 500; text-decoration: none !important; transition: background .12s, color .12s; }
.nav-item:hover { background: rgba(255, 255, 255, .05); color: #fff; }
.nav-item.ativo { background: var(--lateral-ativo); color: #fff; box-shadow: inset 3px 0 0 #3cc4a2; }
.nav-item .ic { flex: none; opacity: .9; }
.lateral-rodape { display: flex; align-items: center; gap: 6px; border-top: 1px solid rgba(255, 255, 255, .07); padding-top: 12px; margin-top: 12px; }
.usuario { display: flex; align-items: center; gap: 10px; flex: 1; min-width: 0; padding: 6px 8px; border-radius: var(--raio-p); color: var(--lateral-texto); text-decoration: none !important; }
.usuario:hover, .usuario.ativo { background: rgba(255, 255, 255, .05); }
.usuario-texto { display: flex; flex-direction: column; min-width: 0; }
.usuario-texto b { color: #fff; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.usuario-texto small { font-size: 11.5px; }
.avatar { width: 32px; height: 32px; border-radius: 50%; display: grid; place-items: center; font-weight: 700; font-size: 12px; background: #1f3a33; color: #8fe0c8; flex: none; }
.lateral .icone-botao { color: var(--lateral-texto); }
.lateral .icone-botao:hover { background: rgba(255, 255, 255, .06); color: #fff; }
.principal { min-width: 0; }
.conteudo { max-width: 1180px; margin: 0 auto; padding: 28px max(20px, env(safe-area-inset-right, 0px)) 72px max(20px, env(safe-area-inset-left, 0px)); display: flex; flex-direction: column; gap: 18px; }
.app.cheia .conteudo { max-width: none; padding-bottom: 20px; }
.topo-movel { display: none; }
.menu-toggle, .veu { display: none; }

.cabecalho { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.cabecalho h1 { font-size: 24px; font-weight: 700; }
.subtitulo { color: var(--texto-2); margin-top: 4px; }
.cabecalho-acoes { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.cabecalho-acoes form { margin: 0; }
.voltar { display: inline-flex; align-items: center; gap: 4px; color: var(--texto-3); font-size: 13px; font-weight: 500; margin-bottom: 6px; }

/* ---------- componentes ---------- */
.cartao { background: var(--superficie); border: 1px solid var(--borda); border-radius: var(--raio); padding: 18px 20px; box-shadow: var(--sombra); min-width: 0; }
.cartao.sem-padding { padding: 0; overflow: hidden; }
.cartao.mini { display: flex; flex-direction: column; gap: 6px; padding: 14px 16px; }
.cartao-topo { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 14px; flex-wrap: wrap; }
.cartao > h2 { margin-bottom: 12px; }
.item-link { display: flex; flex-direction: column; gap: 10px; color: inherit; text-decoration: none !important; transition: border-color .12s, transform .12s, box-shadow .12s; }
.item-link:hover { border-color: var(--borda-forte); box-shadow: var(--sombra-alta); transform: translateY(-1px); }
.item-link .cartao-topo { margin-bottom: 0; }
.grade { display: grid; gap: 16px; }
.grade.duas { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grade.tres { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grade.kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grade.cartoes { grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); }
.grade.lateral-direita { grid-template-columns: minmax(0, 1fr) 340px; align-items: start; }
.pilha { display: flex; flex-direction: column; gap: 14px; }

.kpi { background: var(--superficie); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px 18px; display: flex; flex-direction: column; gap: 4px; box-shadow: var(--sombra); min-width: 0; }
.kpi-rotulo { color: var(--texto-3); font-size: 12.5px; font-weight: 500; }
.kpi-valor { font-size: 28px; font-weight: 700; letter-spacing: -.02em; font-variant-numeric: tabular-nums; line-height: 1.15; }
.kpi-valor.pequeno { font-size: 15px; font-weight: 600; letter-spacing: 0; padding: 6px 0 2px; overflow-wrap: anywhere; }
.kpi-nota { color: var(--texto-2); font-size: 12.5px; }
.kpi.alerta { border-color: color-mix(in srgb, var(--erro) 35%, var(--borda)); }
.kpi.alerta .kpi-valor { color: var(--erro); }

.selo { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; font-weight: 600; padding: 2px 9px; border-radius: 999px; background: var(--superficie-2); color: var(--texto-2); border: 1px solid var(--borda); white-space: nowrap; line-height: 1.6; }
.selo.ok { background: var(--ok-suave); color: var(--ok); border-color: transparent; }
.selo.aviso { background: var(--aviso-suave); color: var(--aviso); border-color: transparent; }
.selo.erro { background: var(--erro-suave); color: var(--erro); border-color: transparent; }
.selo.info { background: var(--info-suave); color: var(--info); border-color: transparent; }
.selo.roxo { background: var(--roxo-suave); color: var(--roxo); border-color: transparent; }
.selos { display: flex; flex-wrap: wrap; gap: 6px; }

.botao { display: inline-flex; align-items: center; justify-content: center; gap: 7px; font: 600 13.5px/1 var(--fonte); padding: 10px 15px; border-radius: var(--raio-p); border: 1px solid transparent; cursor: pointer; text-decoration: none !important; transition: background .12s, border-color .12s, transform .06s; white-space: nowrap; }
.botao:active { transform: translateY(1px); }
.botao.primario { background: var(--marca); color: #fff; }
.botao.primario:hover { background: var(--marca-forte); }
@media (prefers-color-scheme: dark) { .botao.primario { color: #062b22; } }
.botao.secundario { background: var(--superficie); color: var(--texto); border-color: var(--borda-forte); }
.botao.secundario:hover { background: var(--superficie-2); }
.botao.fantasma { background: transparent; color: var(--texto-2); }
.botao.fantasma:hover { background: var(--superficie-2); color: var(--texto); }
.botao.perigo { background: var(--erro); color: #fff; }
.botao.pequeno { padding: 6px 10px; font-size: 12.5px; }
.botao.largo { width: 100%; padding: 12px; }
.botao[disabled] { opacity: .5; cursor: not-allowed; }
.perigo-texto { color: var(--erro) !important; }
.icone-botao { display: inline-grid; place-items: center; width: 34px; height: 34px; border-radius: var(--raio-p); border: 0; background: transparent; color: var(--texto-2); cursor: pointer; }
.icone-botao:hover { background: var(--superficie-2); color: var(--texto); }

.flash { padding: 12px 16px; border-radius: var(--raio); background: var(--info-suave); color: var(--info); font-weight: 500; display: flex; align-items: center; gap: 12px; flex-wrap: wrap; justify-content: space-between; }
.flash.ok { background: var(--ok-suave); color: var(--ok); }
.flash.erro { background: var(--erro-suave); color: var(--erro); }
.flash.aviso { background: var(--aviso-suave); color: var(--aviso); }
.flash .botao { padding: 6px 10px; }

.campo { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.campo > label { font-size: 13px; font-weight: 600; color: var(--texto-2); display: flex; align-items: center; gap: 6px; }
input[type=text], input[type=email], input[type=password], input[type=number], input[type=search], select, textarea {
  width: 100%; font: 14px/1.4 var(--fonte); color: var(--texto); background: var(--superficie); border: 1px solid var(--borda-forte); border-radius: var(--raio-p); padding: 9px 11px; transition: border-color .12s, box-shadow .12s;
}
textarea { resize: vertical; min-height: 70px; }
textarea.mono { font-family: var(--mono); font-size: 12.5px; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--marca); box-shadow: 0 0 0 3px color-mix(in srgb, var(--marca) 18%, transparent); }
input[disabled] { background: var(--superficie-2); color: var(--texto-3); }
.ajuda { color: var(--texto-3); font-size: 12.5px; }
.linha-campos { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.linha-form { display: flex; align-items: flex-end; gap: 10px; flex-wrap: wrap; }
.linha-form .campo { flex: 1; min-width: 220px; }
.acoes-form { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.form-inline { display: inline; margin: 0; }
.caixa { display: flex; gap: 10px; align-items: flex-start; cursor: pointer; }
.caixa input { margin-top: 3px; accent-color: var(--marca); width: 16px; height: 16px; }
.caixa span { display: flex; flex-direction: column; }
.caixa small { color: var(--texto-3); }
.opcoes-radio { display: grid; gap: 8px; border: 0; padding: 0; margin: 0; }
.radio-cartao { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border: 1px solid var(--borda-forte); border-radius: var(--raio-p); cursor: pointer; }
.radio-cartao:has(input:checked) { border-color: var(--marca); background: var(--marca-suave); }
.radio-cartao input { accent-color: var(--marca); margin-top: 3px; }
.radio-cartao span { display: flex; flex-direction: column; }
.radio-cartao small { color: var(--texto-3); }
.radio-cartao:has(input:disabled) { opacity: .55; cursor: not-allowed; }

.tabela-wrap { overflow-x: auto; }
.tabela { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.tabela th { text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .06em; color: var(--texto-3); font-weight: 600; padding: 11px 16px; background: var(--superficie-2); border-bottom: 1px solid var(--borda); white-space: nowrap; }
.tabela td { padding: 11px 16px; border-bottom: 1px solid var(--borda); vertical-align: middle; }
.tabela tr:last-child td { border-bottom: 0; }
.tabela tr.clicavel { cursor: pointer; }
.tabela tr.clicavel:hover td { background: var(--superficie-2); }
.acoes-linha { display: flex; gap: 4px; justify-content: flex-end; flex-wrap: wrap; }
.acoes-linha form { margin: 0; }
.tabela select { width: auto; padding: 5px 8px; font-size: 13px; }

.vazio { text-align: center; padding: 40px 20px; border: 1px dashed var(--borda-forte); border-radius: var(--raio); background: var(--superficie); display: flex; flex-direction: column; align-items: center; gap: 8px; }
.vazio-titulo { font-weight: 650; font-size: 15px; }
.vazio p { color: var(--texto-2); max-width: 46ch; }
.vazio .botao { margin-top: 8px; }

.barra-ferramentas { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; justify-content: space-between; }
.busca { flex: 1; min-width: 240px; max-width: 420px; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { padding: 6px 12px; border-radius: 999px; border: 1px solid var(--borda-forte); color: var(--texto-2); font-weight: 500; font-size: 13px; text-decoration: none !important; background: var(--superficie); }
.chip.ativo { background: var(--texto); color: var(--superficie); border-color: var(--texto); }
.paginacao { display: flex; justify-content: space-between; }

.progresso { height: 6px; background: var(--superficie-2); border: 1px solid var(--borda); border-radius: 999px; overflow: hidden; min-width: 90px; margin-bottom: 3px; }
.progresso div { height: 100%; background: var(--marca); border-radius: 999px; }

.barras { display: flex; align-items: flex-end; gap: 10px; height: 190px; padding-top: 10px; }
.barra-coluna { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; min-width: 0; }
.barra-trilho { flex: 1; width: 100%; max-width: 46px; display: flex; align-items: flex-end; background: var(--superficie-2); border-radius: 6px; }
.barra { width: 100%; background: linear-gradient(180deg, var(--marca), color-mix(in srgb, var(--marca) 70%, #000)); border-radius: 6px; min-height: 2px; }
.barra-valor { font-size: 12px; font-weight: 600; font-variant-numeric: tabular-nums; }
.barra-rotulo { font-size: 11.5px; color: var(--texto-3); }
.lista-barras { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.lista-barras li { display: grid; grid-template-columns: minmax(90px, 160px) 1fr 40px; gap: 10px; align-items: center; font-size: 13px; }
.lista-barras span { font-family: var(--mono); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lista-barras b { text-align: right; font-variant-numeric: tabular-nums; }
.lb-trilho { height: 8px; background: var(--superficie-2); border-radius: 999px; overflow: hidden; }
.lb-trilho div { height: 100%; background: var(--info); border-radius: 999px; }

.linha-tempo { list-style: none; margin: 0; padding: 0; position: relative; }
.lt-item { display: grid; grid-template-columns: 138px 96px minmax(0, 1fr); gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--borda); align-items: baseline; }
.lt-item:last-child { border-bottom: 0; }
.lt-item time { font-size: 12px; color: var(--texto-3); font-variant-numeric: tabular-nums; }
.lt-texto { white-space: pre-wrap; overflow-wrap: anywhere; }
.lt-meta { display: block; font-size: 12px; color: var(--texto-3); margin-top: 2px; }
.lt-item.tipo-cliente .lt-texto { font-weight: 500; }
.dados { display: grid; grid-template-columns: max-content minmax(0, 1fr); gap: 8px 14px; margin: 0; font-size: 13.5px; }
.dados dt { color: var(--texto-3); }
.dados dd { margin: 0; overflow-wrap: anywhere; }
.lista-texto { margin: 0; padding-left: 18px; display: flex; flex-direction: column; gap: 8px; color: var(--texto-2); }
.balao { background: var(--superficie-2); border: 1px solid var(--borda); border-radius: 12px 12px 12px 4px; padding: 10px 12px; white-space: pre-wrap; font-size: 13.5px; }
.copiavel { display: flex; align-items: center; gap: 6px; background: var(--superficie-2); border: 1px solid var(--borda); border-radius: var(--raio-p); padding: 6px 6px 6px 10px; }
.copiavel code { border: 0; background: none; padding: 0; flex: 1; min-width: 0; font-size: 12px; }
.codigo { background: var(--superficie-2); border: 1px solid var(--borda); border-radius: var(--raio-p); padding: 12px; font: 12px/1.5 var(--mono); max-height: 320px; overflow: auto; white-space: pre-wrap; overflow-wrap: anywhere; margin: 10px 0 0; }
.zona-perigo { display: flex; justify-content: space-between; align-items: center; gap: 16px; border: 1px solid color-mix(in srgb, var(--erro) 30%, var(--borda)); border-radius: var(--raio); padding: 16px 20px; background: var(--superficie); flex-wrap: wrap; }
details summary { cursor: pointer; font-weight: 600; color: var(--texto-2); }
.zona-perigo-detalhe { border-top: 1px solid var(--borda); padding-top: 14px; display: flex; flex-direction: column; gap: 14px; }
.zona-perigo-detalhe[open] > *:not(summary) { margin-top: 12px; }

.dialogo { border: 1px solid var(--borda); border-radius: 14px; padding: 22px 24px; width: min(480px, calc(100vw - 32px)); background: var(--superficie); color: var(--texto); box-shadow: var(--sombra-alta); }
.dialogo.largo { width: min(680px, calc(100vw - 32px)); }
.dialogo::backdrop { background: rgba(8, 16, 13, .45); backdrop-filter: blur(2px); }
.lista-versoes { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; }
.lista-versoes li { display: flex; justify-content: space-between; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--borda); flex-wrap: wrap; }
.lista-versoes li small { display: block; }
.lista-versoes p { color: var(--texto-2); margin-top: 4px; }

/* ---------- público (login) ---------- */
body.publica { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; background: radial-gradient(1200px 600px at 10% -10%, color-mix(in srgb, var(--marca) 16%, transparent), transparent), var(--bg); }
.publica-caixa { width: min(420px, 100%); background: var(--superficie); border: 1px solid var(--borda); border-radius: 16px; padding: 28px; box-shadow: var(--sombra-alta); display: flex; flex-direction: column; gap: 14px; }
.publica-caixa h1 { font-size: 22px; text-align: center; }
.publica-caixa .subtitulo { text-align: center; }

/* ---------- builder ---------- */
.faixa-fluxo { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.builder { position: relative; display: grid; grid-template-columns: 200px minmax(0, 1fr) 340px; height: calc(100vh - 200px); min-height: 560px; background: var(--superficie); border: 1px solid var(--borda); border-radius: var(--raio); overflow: hidden; box-shadow: var(--sombra); }
.builder-carregando { grid-column: 1 / -1; display: grid; place-items: center; color: var(--texto-3); }
.bd-paleta { border-right: 1px solid var(--borda); padding: 14px 12px; overflow-y: auto; display: flex; flex-direction: column; gap: 6px; background: var(--superficie); }
.bd-paleta h3 { font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: var(--texto-3); margin: 6px 4px; }
.bd-tipo { display: flex; align-items: center; gap: 9px; width: 100%; padding: 8px 10px; border: 1px solid var(--borda); border-radius: var(--raio-p); background: var(--superficie); color: var(--texto); font: 500 13px var(--fonte); cursor: pointer; text-align: left; }
.bd-tipo:hover { border-color: var(--borda-forte); background: var(--superficie-2); }
.bd-tipo i { width: 22px; height: 22px; border-radius: 6px; display: grid; place-items: center; font-style: normal; font-size: 12px; font-weight: 700; flex: none; }
.bd-palco { position: relative; overflow: hidden; background-color: var(--superficie-2); background-image: radial-gradient(color-mix(in srgb, var(--texto-3) 35%, transparent) 1px, transparent 1px); background-size: 22px 22px; cursor: grab; touch-action: none; }
.bd-palco.arrastando { cursor: grabbing; }
.bd-mundo { position: absolute; left: 0; top: 0; transform-origin: 0 0; }
.bd-ligacoes { position: absolute; left: 0; top: 0; overflow: visible; pointer-events: none; }
.bd-ligacoes path { fill: none; stroke: var(--borda-forte); stroke-width: 2; pointer-events: stroke; cursor: pointer; }
.bd-ligacoes path:hover, .bd-ligacoes path.sel { stroke: var(--marca); stroke-width: 3; }
.bd-ligacoes path.temporaria { stroke: var(--marca); stroke-dasharray: 6 5; pointer-events: none; }
.bd-no { position: absolute; width: 240px; background: var(--superficie); border: 1.5px solid var(--borda); border-radius: 12px; box-shadow: var(--sombra); user-select: none; cursor: default; transition: box-shadow .12s, border-color .12s; }
.bd-no:hover { box-shadow: var(--sombra-alta); }
.bd-no.sel { border-color: var(--marca); box-shadow: 0 0 0 3px color-mix(in srgb, var(--marca) 22%, transparent), var(--sombra-alta); }
.bd-no.com-erro { border-color: var(--erro); }
.bd-no.alvo { border-color: var(--marca); border-style: dashed; }
.bd-no-topo { display: flex; align-items: center; gap: 8px; padding: 9px 10px 7px; cursor: move; }
.bd-no-topo i { width: 22px; height: 22px; border-radius: 6px; display: grid; place-items: center; font-style: normal; font-size: 11px; font-weight: 700; flex: none; }
.bd-no-titulo { font-weight: 650; font-size: 13px; flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bd-no-inicio { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .06em; color: var(--marca); background: var(--marca-suave); padding: 2px 6px; border-radius: 5px; }
.bd-no-corpo { padding: 0 12px 8px; font-size: 12.5px; color: var(--texto-2); display: -webkit-box; -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; }
.bd-saidas { border-top: 1px solid var(--borda); padding: 4px 0; }
.bd-saida { position: relative; display: flex; justify-content: flex-end; align-items: center; padding: 4px 22px 4px 12px; font-size: 12px; color: var(--texto-2); min-height: 26px; }
.bd-saida span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bd-porta { position: absolute; right: -8px; top: 50%; width: 15px; height: 15px; margin-top: -7.5px; border-radius: 50%; background: var(--superficie); border: 2px solid var(--borda-forte); cursor: crosshair; }
.bd-porta:hover, .bd-porta.ligada { border-color: var(--marca); background: var(--marca); }
.bd-entrada { position: absolute; left: -7px; top: 19px; width: 13px; height: 13px; border-radius: 50%; background: var(--superficie); border: 2px solid var(--borda-forte); }
.bd-metrica { position: absolute; top: -10px; right: 10px; display: flex; gap: 4px; }
.bd-metrica span { font-size: 10.5px; font-weight: 700; padding: 1px 7px; border-radius: 999px; background: var(--info-suave); color: var(--info); }
.bd-metrica span.agora { background: var(--aviso-suave); color: var(--aviso); }
.bd-controles { position: absolute; left: 12px; bottom: 12px; display: flex; gap: 4px; background: var(--superficie); border: 1px solid var(--borda); border-radius: var(--raio-p); padding: 4px; box-shadow: var(--sombra); z-index: 3; }
.bd-controles button { width: 30px; height: 30px; border: 0; border-radius: 6px; background: transparent; color: var(--texto-2); font: 600 15px var(--fonte); cursor: pointer; }
.bd-controles button:hover { background: var(--superficie-2); color: var(--texto); }
.bd-estado { position: absolute; right: 12px; top: 12px; z-index: 3; display: flex; gap: 6px; align-items: center; }
.bd-painel { border-left: 1px solid var(--borda); overflow-y: auto; display: flex; flex-direction: column; background: var(--superficie); }
.bd-abas { display: flex; border-bottom: 1px solid var(--borda); position: sticky; top: 0; background: var(--superficie); z-index: 2; }
.bd-abas button { flex: 1; padding: 12px 8px; border: 0; background: transparent; color: var(--texto-3); font: 600 13px var(--fonte); cursor: pointer; border-bottom: 2px solid transparent; }
.bd-abas button.ativa { color: var(--texto); border-bottom-color: var(--marca); }
.bd-abas .contador { display: inline-block; min-width: 18px; padding: 0 5px; margin-left: 4px; border-radius: 999px; background: var(--erro-suave); color: var(--erro); font-size: 11px; }
.bd-conteudo { padding: 16px; display: flex; flex-direction: column; gap: 14px; }
.bd-conteudo h3 { font-size: 14px; }
.bd-lista-itens { display: flex; flex-direction: column; gap: 8px; }
.bd-item { border: 1px solid var(--borda); border-radius: var(--raio-p); padding: 10px; display: flex; flex-direction: column; gap: 8px; background: var(--superficie-2); }
.bd-item-topo { display: flex; justify-content: space-between; align-items: center; font-size: 12px; font-weight: 600; color: var(--texto-3); }
.bd-problema { text-align: left; width: 100%; border: 1px solid var(--borda); border-radius: var(--raio-p); padding: 10px 12px; background: var(--superficie); color: var(--texto); font: 13px/1.45 var(--fonte); cursor: pointer; display: flex; gap: 8px; }
.bd-problema:hover { background: var(--superficie-2); }
.bd-problema.erro { border-color: color-mix(in srgb, var(--erro) 35%, var(--borda)); }
.bd-chat { display: flex; flex-direction: column; gap: 8px; min-height: 160px; }
.bd-msg { max-width: 88%; padding: 8px 11px; border-radius: 12px; font-size: 13px; white-space: pre-wrap; overflow-wrap: anywhere; }
.bd-msg.bot { background: var(--superficie-2); border: 1px solid var(--borda); align-self: flex-start; border-bottom-left-radius: 4px; }
.bd-msg.cliente { background: var(--marca); color: #fff; align-self: flex-end; border-bottom-right-radius: 4px; }
@media (prefers-color-scheme: dark) { .bd-msg.cliente { color: #062b22; } }
.bd-msg.sistema { align-self: center; background: var(--info-suave); color: var(--info); font-size: 12px; border-radius: 999px; padding: 4px 12px; }
.bd-botoes-msg { display: flex; flex-direction: column; gap: 4px; margin-top: 6px; }
.bd-botoes-msg button { border: 1px solid var(--borda-forte); background: var(--superficie); color: var(--marca); font: 600 12.5px var(--fonte); padding: 6px; border-radius: 8px; cursor: pointer; }
.bd-pendente { border: 1px dashed var(--borda-forte); border-radius: var(--raio-p); padding: 10px; display: flex; flex-direction: column; gap: 8px; font-size: 12.5px; }
.bd-pendente .selos button { border: 0; cursor: pointer; }
.bd-entrada-chat { display: flex; gap: 6px; }
.bd-dica { font-size: 12px; color: var(--texto-3); }

/* ---------- responsivo ---------- */
@media (max-width: 1180px) {
  .grade.kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .builder { grid-template-columns: 170px minmax(0, 1fr) 300px; }
}
@media (max-width: 960px) {
  .app { grid-template-columns: minmax(0, 1fr); }
  .lateral { position: fixed; z-index: 30; left: 0; top: 0; width: 264px; transform: translateX(-100%); transition: transform .2s ease; }
  .menu-toggle:checked ~ .app .lateral { transform: none; }
  .menu-toggle:checked ~ .app .veu { display: block; position: fixed; inset: 0; background: rgba(0, 0, 0, .4); z-index: 20; }
  .topo-movel { display: flex; align-items: center; gap: 10px; padding: 10px 16px; background: var(--superficie); border-bottom: 1px solid var(--borda); position: sticky; top: 0; z-index: 10; }
  .grade.duas, .grade.tres, .grade.lateral-direita { grid-template-columns: minmax(0, 1fr); }
  .builder { grid-template-columns: minmax(0, 1fr); grid-template-rows: auto minmax(420px, 1fr) auto; height: auto; }
  .bd-paleta { flex-direction: row; flex-wrap: wrap; border-right: 0; border-bottom: 1px solid var(--borda); }
  .bd-paleta h3 { width: 100%; }
  .bd-tipo { width: auto; }
  .bd-painel { border-left: 0; border-top: 1px solid var(--borda); max-height: none; }
}
@media (max-width: 640px) {
  .grade.kpis { grid-template-columns: minmax(0, 1fr); }
  .conteudo { padding-top: 18px; }
  .lt-item { grid-template-columns: 1fr; gap: 4px; }
  .linha-campos { grid-template-columns: 1fr; }
  .cabecalho h1 { font-size: 21px; }
}
@media (prefers-reduced-motion: reduce) { * { transition: none !important; } }